Galaxy VPN Privacy Policy
INTRODUCTION
Welcome to Galaxy VPN Privacy Policy mobile application , which applies to the collection, use and disclosure of information in connection with the products and services we offer. When you visit and use our Mobile Applications we may request your mail information and your payments details.

We understand the importance of our customer’s privacy, and we want you to feel confident about the privacy and security of your personal information. We take reasonable care to prevent any unauthorized access to your personal information and use personal information we collect in accordance with strict procedures and protocols. We have set out below some important information about the personal information we may hold about you, and how we use it.

We use your Information collected only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy and your consent to our use of cookies in line with the terms of this policy regardless of how it is accessed or used, including through mobile devices.

2. DATA PROTECTION LAWS AND REGULATIONS

The use of your data collected or supplied to us in the course of using our services are guided and safeguarded according to the Mobile applicable data protection laws in the United states and also strictly in line with the Information Technology Act, 2000 (IT Act) and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

3. PERSONAL DATA

Personal Data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as personal information(users ID), location data (approximate location), financial information (purchase history), app activity (app interactions), application information and performance(Crash logs and diagnostics), Device or others.

4. COLLECTING PERSONAL DATA

i. The personal data we may collect, store and use, include but not limited to the following:

Information on the standard web log information during your use of this mobile application, information which may includes your password, device ID and type, IP address, geo-location information, browser type and version, ad data, time zone setting, operating system, referral source, date and length of visit, page views, purchase history and navigation paths, other statistics etc.

Information collected through cookies, web signals, tools and any other personal information you choose to send to us.


5. PURPOSE OF COLLECTION OF PERSONAL DATA

i. Primarily, we collect and store data about you to help us provide better service and products to you about your choice of our estate buildings. The following are purposes we may use your information for; this use includes but is not limited to:

a. Fulfil request relating to our service and product as contracts we make with you create a commitment which may require contact or use of your information to get you estate documents to you.

b. Provide services and enable your use of such services on our site by uncomplicated access to our services and help we provide through our customer support contact channels through means of chats, e-mail, social media or telephone.

c. Gather analysis or valuable information that will enable us to improve our services.

d. Carry out market research and analysis on our current products and services and future developments.

e. Communicate with you about how to use the service and notify you of changes to our mobile app, products or services that could affect our service to you, notifications about special offers and updates.

f. Deal with and resolve enquiries, disputes and complaints made by or about anyone or in relation to our application.

g. Detect, prevent and address technical issues and help keep our site secure and free of fraud, illegal activities and security breaches.

h. Provide customer support, assess and improve our services, content and advertisements relevant to you.

i. Prevent and detect criminal activities, fraud, misuse or damage to our network and prosecute and sue those responsible. We may provide information in response to requests from authorized law enforcement agencies.

ii. New consumers can be contacted by our application or third parties only if consent has been granted, and only for those communications you have granted.

iii. We will not, without your express consent, give your personal data we have to any third party for the purpose of their direct marketing.

6. DISCLOSING AND PASSING ON OF PERSONAL DATA

We disclose your personal information as described below and as described elsewhere in this Privacy Policy.

i. We may divulge your personal information to any of our staff, insurers, consultants, group members, agents, merchants or subcontractors including such entities as subsidiaries, partner companies, holding companies and their subsidiaries in so far as is reasonably necessary for the purposes set out in this policy.


ii. We may divulge your personal information to any authorised agency for investigative purposes.

iii. . We may divulge your personal information for reasons which, include but is not limited to:

a. the extent that we comply with legal obligations or a court order that we are required to do by law.

b. where it is necessary in the connection of any ongoing or prospective legal proceedings that will aid, identify, avert and/or prosecute illegal, fraudulent and criminal acts.

c. in order to ascertain, implement or preserve our policies or to protect the privileges, rights and freedom of others.

d. any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

e. other users whom you have given the approval (express or implied) to share your information in connection with the facilitation of purchases and communications made between you and the other users.

f. third party right owners, service providers and/or associates working with us to provide services to you or who otherwise process personal information in our legitimate interest for reasons expressed in this Policy.

g. when you use the Services, the personal information you provide will be shared with the third parties that you authorise to receive such information.

h. logistics and custom agents for the purpose of clearance of your goods and delivery of same and our financial services provider for payment transactions, requests and issues. Please note that activities of these parties may be governed by their own privacy policies.

i. marketing and advertising platforms, such as Google, social media platforms and providers of analytics services relating to users’ behaviour, in order to modify the content, you see when on our site. The acts of these third-party marketers are governed by their own privacy policies.

iv. All our financial transactions are handled through our payment services provider. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our site.

v. Except as provided in this policy, we will not provide your personal information to third parties.

7. WHO IS RESPONSIBLE?

i. Data Protection Officer for Galaxy VPN contacts: nexacoreltd@gmail.com
ii. If you have queries with regards to the processing of your personal data, please contact the Data Protection Officer.

8. WHO CAN USE OUR SERVICES?

i. Our Services are strictly available to everyone, no age restriction on the use of our app, children of age 16 and above are highly welcome to use our sites. Children under the age of 16 are advised to use our sites with the consent of their parent or guardians. If you believe that we might have any personal information from regards this, please contact us at nexacoreltd@gmail.com

9. INFORMATION ACCURACY

We take due care in ensuring that personal information provided by you is retained and processed in a manner that ensures that this information is accurate, relevant and current for the purpose for which it is to be used for.

LOG DATA
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

COOKIES
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

HOW LONG DO WE KEEP USERS’DATA?

i. We usually retain user data or personal information on our server or in our records for as long as is necessary. However, we may modify this procedure according to changing needs. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies and may delete some data if needed to free up storage space. Additionally, information posted in a public forum could stay in the public domain indefinitely.

SECURITY AND THIRD-PARTY SITES PRIVACY

a. The security of your Personal Information we have is important to us. Our mobile application may however contain links to third party which includes Google Play Services, AdMob, Google Analytics for Firebase, Firebase Crashlytics, Facebook, Unity . When you click on a link to any other website/app or location, you automatically exit our application or Services and go to another app/site, and the entity may collect personal information or anonymous data from you. Thus it is essential to note we are not responsible for the practices or the content of such app/sites, this includes those of our business partners, vendors on our mobile application and any other third parties, despite such sites being linked to our site. We encourage you to read the privacy policies of every application or website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

b. Note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

11. YOUR RIGHTS

As our app user, you have the following rights, any of which you may exercise by contacting us at : nexacoreltd@gmail.com
i. The right to ask what personal data that we hold about you at anytime. Extra requests (particularly repetitive) for data may result in a fee being charged other users.

ii. The right to ask us to update and correct any out-of-date or incorrect personal or financial detail of your data that we hold about you free of charge.

Asset out above, the right to opt-out of any marketing communications that we may send you from time to time.

12. CHANGES TO THIS PRIVACY POLICY

i. We reserve the right to update or change our Privacy Policy at any time in response to changing legal, technical or business developments, thus you should check this Privacy Policy periodically. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any query related to our service...we are available 24/7 and you can contact us at nexacoreltd@gmail.com